SUPPORT
Mertech's support team is here to answer your questions. To get started, log in to our support portal to submit a help ticket. A support representative will get back to you promptly.
• If you already have an account with Mertech, you can log in and submit a ticket immediately.
• If you are a current customer but do not have an account, please contact the person responsible for purchasing at your company and ask them to create a new support-only account for you (available under Account Maintenance -> Create Contact, “Access Support” option). Alternatively, you may also contact Mertech directly via e-mail if you would like us to create a new account for you (techsupport@mertechdata.com or mertechbrasil@mertechdata.com if you are located in Brazil).
For technical tips, check out the Developer Zone where we blog about specific issues relating to Mertech products.
To download our products:
• If you are not currently a Mertech customer, you can try out our products here.
• If you are currently a Mertech customer and have a purchasing account, log in to your account and access the “Downloads and Updates” area in our customer portal to get the latest updates to our products.
For more information on becoming a customer, contact sales@mertechdata.com.











